Return & Refund Policy

At Byseay, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

30-Day Return Policy
We accept returns within 30 days of delivery. Items must be unused and in their original condition.

How to Return
Contact us at info@byseay.com with your order number and reason for return. We will guide you through the return process.

Refunds
Once we receive your return, we will process your refund within 5-7 business days. Refunds are issued to the original payment method.

Custom Orders
Please note that custom and personalized orders are non-refundable unless the item arrives damaged or defective.

Damaged Items
If your item arrives damaged, please contact us within 48 hours with photos of the damage. We will send a replacement at no extra cost.